Features
Everything between a great visit and a paycheck.
Tips, points and rewards, feedback, payroll, and a view your team will actually open.
Tips
Fair splits, without the spreadsheet.
- Split between people and teams, or send 100% to one person
- Team splits by hours worked, role points or even shares, set per team
- Only people on shift are paid. Off-shift shares go to the team or wait for review
- Choose who gets tips and points, so owners and managers can be left out
- Percent presets with a cart total, dollar presets without
Points and rewards
Compliments your team can spend.
- Every compliment earns points. Weight the ones you want more of, like 2x for mentioning memberships this month
- Rewards you set: your own products, gift cards, paycheck bonuses, time off or perks
- Products become $0 orders and come out of inventory. Gift cards and bonuses go out on their own
- Approve, mark redeemed and add a note. Every step is logged with who did it
- Leaderboards for people and teams, plus personal and team goals
Feedback
Hear about a bad visit the same day.
- Star rating, compliments for good visits, issues for bad ones
- Rules by rating: text the manager on shift, send an apology offer, ask happy customers for a review
- Ratings report by order and customer, with follow-up status
Payroll and reports
Payday in one click.
- Tips per person per pay period, split into direct and team tips
- Send to payroll in one click. Past runs stay on record
- Drill from a person to the orders behind their tips, or view by order
For your team
A view they'll actually check.
- Points balance, rank, goals and compliments by category
- They pick what they want customers to notice, and upload their own photo
- Notifications when a reward is approved, ready or redeemed, in the app or by text
Touchpoints
Meet customers wherever the visit ends.
At the register
A Tipd tile on POS opens the form before payment, so the tip is on the same order.
After they pay
Receipt emails and texts link to the form with the order already attached.
On the floor
NFC wristbands, plaques and QR table tents, each set to a person, a team or whoever is on shift.
